Refund Policy
Last Updated: July 13, 2026
1. Overview
We want to guarantee a fair, transparent checkout experience for our students. Because our catalog includes both **digital downloadable products (eBooks)** and **interactive educational programs (online courses)**, different refund regulations apply to each product tier.
2. Digital Products (eBooks / PDF Guides)
3. Course Enrollments
For our premium multi-module educational courses:
- 7-Day Return Period: You may request a full refund within 7 days of your initial purchase date, provided you have viewed less than 20% of the course modules.
- Progress Verification: Refund requests are evaluated automatically by our learning system tracking profiles. If more than 20% of the lessons are registered as completed, the account bails out of eligibility.
4. Billing & Refund Methods
Approved refunds are credited directly back to the original source card or account utilized during checkout on Flutterwave. Refund processing can take between 5 to 10 business days to reflect in your bank account, depending on your financial institution.
5. Exceptional Inquiries
If you experienced double-billing, failed downloads, or technical access blocks due to a payment confirmation lag, please contact our transaction department immediately via our Support Portal with your transaction reference token. We will resolve your issues.
